RX450h self-inflicted scratches

[JFB2]

I've not had my 64-reg RX450h for long, and the other day forgot how big it is when I reversed into a pile of (my own) tree prunings. The rear bumper now has three quite deep, 3-inch long scratches on the nearside corner. 

My question is: Who should I get to repair them? I've never bothered with minor repairs before, so I'm not sure whether a mobile Chipsaway type operator is a good bet, or perhaps a local bodyshop. Is there such a thing as a "Lexus-approved" repair shop? I want to get a good paint match and finish, obviously, but without spending stupid money. 

Any experiences and/or recommendations much appreciated! I'm based in Winchester. 

 

[Normski]

Ask your Lexus Dealer about Smart Repairs. It's usually subcontracted out but at least via Lexus they would be responsible for the finish and you could get brucey bonuses such as a courtesy car 

[malcolmw]

I have used the following people for repairs to my Aston and Range Rover. They did a very good job on both vehicles. They are basically like a Chipsaway outfit but not in their marketing group.

Ask to speak to Angus.

Scratched Cars

Unit 1a, Manor Nursery, Stockbridge Rd, Timsbury, Romsey,SO51 0NB

Tel01794 367303

[rayaans]

8 hours ago, JFB2 said:

I've not had my 64-reg RX450h for long, and the other day forgot how big it is when I reversed into a pile of (my own) tree prunings. The rear bumper now has three quite deep, 3-inch long scratches on the nearside corner. 

My question is: Who should I get to repair them? I've never bothered with minor repairs before, so I'm not sure whether a mobile Chipsaway type operator is a good bet, or perhaps a local bodyshop. Is there such a thing as a "Lexus-approved" repair shop? I want to get a good paint match and finish, obviously, but without spending stupid money. 

Any experiences and/or recommendations much appreciated! I'm based in Winchester. 

 

•  

Post a pic of it.

I don't like smart repairers for the reason that tar removers etc can't be used on smart repaired paintwork - takes the paint right off in some cases.

I'd take a trip to the lexus dealer and see how much they quote for comparison purposes. Then try some others who have a good reputation. Problem is, most people can't tell if paint is good or bad as long as its the right colour and will probably post a good review when their car actually has bubbles, orange peel etc in the paint.

[JFB2]

7 hours ago, Normski said:

Ask your Lexus Dealer about Smart Repairs. It's usually subcontracted out but at least via Lexus they would be responsible for the finish and you could get brucey bonuses such as a courtesy car 

It does seem sensible to try to the local dealer – for some reason I don't really like going there. Parking's a nightmare and it always seems a bit overcrowded and understaffed. I know it's off topic, but my last car was a Mazda and the folk at the dealership were so friendly, always recognised me and said hello...

[DanD]

I see you too are in Hampshire... I have heard good reports from Scratched Cars in Timsbury.

If you go to the Hedge End dealer, ask for Dan, the used car manager. He has some good contacts and arranged for cosmetic work to be done on my car at a very reasonable price. The workmanship was excellent and I was able to use one of the dealership's courtesy cars for 4 days while mine was being worked on.

[JFB2]

2 hours ago, DanD said:

I see you too are in Hampshire... I have heard good reports from Scratched Cars in Timsbury.

If you go to the Hedge End dealer, ask for Dan, the used car manager. He has some good contacts and arranged for cosmetic work to be done on my car at a very reasonable price. The workmanship was excellent and I was able to use one of the dealership's courtesy cars for 4 days while mine was being worked on.

Great, thanks very much for the suggestion. I'll give him a call.