rear axles GS300 unnecessary rear axle change

[Baz Dee]

I have a Jan 2008 Lexus GS 300 which I have owned for the last 3 years. It was purchased and serviced for the last 3 years at Lexus Chester. 

This year I noticed a low frequency humming noise coming from the rear at between 55-60 mph and took it to the above for investigation. I was told the rear axle needed changing , cost £3070   !! I subsequently lodged a complaint with Lexus UK as the vehicle had only covered 68k. Lexus UK were brilliant and covered half the cost of the axle  (rear axle cost £2k) and negotiated reduced rates for the repair, well done Lexus UK !!

The rear axle was replaced BUT the noise continued.

In summary, the axle from the vehicle was sent for examination and found to have no faults whatsoever !!!!!   The noise was found to be generated by the tyres which were changed.

[JMAAGG]

Did you get a refund for the unnecessary expense which came from an incorrect diagnosis?

[stormchaser]

Exactly. I'd be on to them demanding a full refund.

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