Half price 24 month warranty

[WetMyBeak]

I just received an email from Lexus offering 24 months extended warranty on IS models for £895. Mines a 58 plate so under the 10yr/140k limit. Is it even worth considering? What sort of parts would be exempt apart from pads, discs etc? I'm guessing the exhaust wouldn't be covered either?

[Shahpor]

They have been doing the 241 warranty for a while now.

Yes, I think it is worth having.  It wouldn't take much for you to make your money back.  It also includes AA cover, which would normally set you back almost £300 for two years.

The details of what is covered are here:

http://www.lexus.co.uk/owners/warranty-and-insurance/#LexusCareExtendedWarranty

It is mostly straightforward, with the except of Serviceable Items, which is unclear.  Normally, this would only include things such as brakes, wheels & tyres, batteries, exhaust, bushes, etc..

However, there have been some funny cases of people being denied parts that should have been covered.  Thankfully, most of these were resolved in the end.

I have certainly made my money back on mine - and then some - and I still have 8 months to go.

Annoyingly, it was £795 when I got mine, but that has recently gone up the £995 (for the diesel).  Having said that, compared to some other brands, the Lexus warranty is surprisingly reasonable in terms of cost.

[Wisty]

I had this on mine and they replaced a non-folding wing mirror and resonating door speaker with no absolutely no questions.  Car was cleaned and vacuumed to the usual high(ish!) standard and they gave me a desk for the morning to work from whilst they did the part swaps.  They also gave me food, tea and water.

The warranty seems to cover everything that's not a wear and tear item, including electrics.  Decent value for peace of mind in my opinion.

[jumbojake]

I do my own servicing... would the warranty require dealer servicing?

[WetMyBeak]

Thanks for the link, Shahpor. 

[Shahpor]

@WetMyBeak No probs, hope it helps make a decision

@jumbojake Yep, during the warranty period, the car would need to be serviced at the dealer within 30days/1000 miles of its due date.  Although with the 5+ servicing option, I have not found it too expensive.

[Aircheese]

Just passed 10 year limit. I am crying in the corner.

[Shahpor]

That sucks.

Time for a newer one then.

[steveledzep]

I have the 2 year warranty on my IS250C taken out last November @ £795 on ten monthly direct debits of £79.50.  Hardly miss it !

I had cause to claim earlier this year when the nearside headlamp assembly allowed water and condensation in.  I was asked for photographs of the problem and replacement was authorised immediately.

I understand the headlamp assembly is in the order of £600, so taking into account the AA membership I have had my money's worth already .

I have a further 14 months still to run on my warranty.  If I decide to sell the car, it will enhance its value (secure a sale easier !) as the warranty is transferrable to a new owner for just £25.

Lexus servicing during the warranty period is mandatory I understand.

[steveledzep]

Just had 7 year intermediate service on Tuesday.  Car has only done 41,000 miles.

Nearside rear brake caliper was diagnosed as seized.  A replacement caliper has been authorised under the warranty, I just need to book it in for the work.

Warranty is proving to be good value for me.....it doesn't expire until November 2017 .

[djkenn]

I've signed up for it as well. Maybe we should ask Lexus for an owner's club discount!

[Shahpor]

Club discount would be good.

@steveledzep Yep, exactly the same on mine.  Went in for a service a couple of month back and was told it needed a new rear caliper.  Authorised within 1 hours, part already in stock, so all taken care of the same day.  Excellent service all round.