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Posted

Has anyone been effected by the head unit issue being experienced?

My understanding is the unit is rendered useless following a over the air update.   I know this has been reported to effect Lexus Enform which I think is not in the UK,  our equivalent is Lexus Connected Services.  Just wondering if my new IS300H with Premium Nav will be effected when it arrives in a couple of weeks.   A lot of very unhappy Lexus owners on social media.  

Posted

You're correct that Enform is not in the UK, and we don't have OTA updates so can't see how we would be affected.

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Posted

Its not something you need to worry about. Enform is affected only. Therefore, European cars wont be affected as we dont have Enform and we dont get updates over the air as well.

Generally the US has better customer support than the UK and im sure their issues are sorted out much quicker than ours are

Posted

An update - issue is now deemed FIXED.

See how quick the US are? lol. Owners just have to visit their dealer and they'll sort it out

It was down to some weird weather and traffic notifications which the system didnt know how to process.

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