Air suspension

[Emjt82]

Hi

I hope someone might be able to help me! I have had my lexus 300 SE L for about 4 weeks and noticed that my car looked lop sided!! I thought at first it was because of my drive so I parked on the road and still look lop sided! I then got the tape measure out and the drivers side of my car is 1 inch higher than the passenger side! Both wheel arches on the drivers side are a full inch out than both wheel arches on the passenger!

I have tried to see if I can get them in sync by changing the setting to Low/normal/high.  No joy!

Any help or advice would be greatly appreciated. 

[steve2006]

Where did you buy the car from a dealer or private sale?

It could be many things from a faulty height sensor to an air strut problem.

Have you checked the tyres are at the correct pressures?

[PCM]

20 hours ago, steve2006 said:

Where did you buy the car from a dealer or private sale?

It could be many things from a faulty height sensor to an air strut problem.

Have you checked the tyres are at the correct pressures?

Yep - that's a key question.

The answer will determine what you do next...

 

[Emjt82]

I got the car from a one man band dealer! The passenger suspension rod was replaced by him.  All the tyres are correct.

[PCM]

I guess the first thing you need to do, is contact the dealer and give them the opportunity to resolve it - at no cost to you.

http://www.honestjohn.co.uk/faq/consumer-rights/ 

[PCM]

On 5/18/2016 at 9:41 PM, Emjt82 said:

Hi

I hope someone might be able to help me! I have had my lexus 300 SE L for about 4 weeks and noticed that my car looked lop sided!! I thought at first it was because of my drive so I parked on the road and still look lop sided! I then got the tape measure out and the drivers side of my car is 1 inch higher than the passenger side! Both wheel arches on the drivers side are a full inch out than both wheel arches on the passenger!

I have tried to see if I can get them in sync by changing the setting to Low/normal/high.  No joy!

Any help or advice would be greatly appreciated. 

 

On 5/19/2016 at 7:08 PM, PCM said:

How did you progress?

[Emjt82]

My husband contacted him to arrange taking the car back for inspection but haven'theard anything back at all! He is going to chase him up today.

[steve2006]

Any updates?

[Emjt82]

Nope, not had anything back from the seller.  I have got it booked in to be assessed to see what is wrong with it and then going to contact him again with the details.

[PCM]

Presumably booked in elsewhere...?

[PCM]

On 5/18/2016 at 9:41 PM, Emjt82 said:

Hi

I hope someone might be able to help me! I have had my lexus 300 SE L for about 4 weeks and noticed that my car looked lop sided!! I thought at first it was because of my drive so I parked on the road and still look lop sided! I then got the tape measure out and the drivers side of my car is 1 inch higher than the passenger side! Both wheel arches on the drivers side are a full inch out than both wheel arches on the passenger!

I have tried to see if I can get them in sync by changing the setting to Low/normal/high.  No joy!

Any help or advice would be greatly appreciated. 

Any joy?