Do Not Sell My Personal Information Jump to content


  • Join The Club

    Join the Lexus Owners Club and be part of the Community. It's FREE!

     

Roof Lining - IS300h


Recommended Posts


  • 2 months later...

Quick update.  Got my car back today with a complete new roof lining installed.  It's taken a while as I had to wait until there was a period of time where my dealer could have my car for a long period to investigate the issue and I was away on holiday for a while in May.

The faulty liner was first removed and had to be looked at by Lexus GB, to see if it was a manufacturing fault with either the car or the lining itself.  This took a few days.  No fault was found as the 'lump' appeared to be caused by water/moisture.  A previous post suggests it may have been from the cleaning - this is probably right.

Anyway, as no fault was found I'm guessing (based on what the dealer said) that Lexus GB wouldn't pay for a new liner.

Full marks for Lexus Lincoln (Listers) for fitting the new one and doing a great job.  Took a while to complete (they had the car over a week) as it required the windscreen to be removed to get the new liner in place.  They also delivered the car back to me in Sheffield to prevent the need for me to drive almost an hour each way.

It's easy to say that the car should never have been delivered to me with the lump in the roof in the first place, but I didn't even spot it at first (how often do you look up at the roof from the drivers seat).  It was my first rear-seat passenger that spotted the fault.

Link to comment
Share on other sites

2 hours ago, DJP said:

Glad it's sorted. If it wasn't faulty did you have stump up or the dealer for selling it like that to you?

Sent from my iPhone using Tapatalk

It would be a pretty easy thing to miss as the inspection is done first and the valeting done just before the customer collects.

Therefore it might not have been there and developed a little while later.

Although no fault was found, Lexus UK will still have to pay for it as its a warranty job.

Link to comment
Share on other sites


Latest Deals

Lexus Official Store for genuine Lexus parts & accessories

Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via eBay links

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share






Lexus Owners Club Powered by Invision Community


eBay Disclosure: As the club is an eBay Partner, the club may earn commision if you make a purchase via the clubs eBay links.

DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
×
  • Create New...