Sat Nav Troubleshoot

[Zood90]

Hello everyone

It's been a couple of weeks since I've used my IS300H and today when I went to run some errands I noticed the sat nav failed to pick up a GPS signal, spent an hour driving around the city with no pick up, any idea why this might be? Bit worried at the total failure to pick up a signal, is the fact it wasn't used for a couple of weeks an issue? Any troubleshooting tips?

[Martin F]

Did you get chance to switch the car off during your journey or have you driven it since? Just wondering if it's a one-off.

[Zood90]

I had a chance to switch it off and briefly had it on this morning, will be making a journey this evening but when I checked today the GPS sign still had a line through it. Don't know if it'll need like a couple hour run to pick things up again? I manually calibrated it's position to outside my house again but still waiting for things to track. Wondering if there's a way to boot it up again or something.

[Zotto]

In GS you can reset the navi system pressing ON knob for some seconds, I don't know if it's the same for IS; if nothing happens may be there is a problem in GPS antenna , like a disconnected plug.

[Zood90]

Might see how to go about that. With regards to the antenna, not sure how that would happen given it hasn't moved in 2 weeks to be honest. But worth keeping in mind!

[Zood90]

Manually set position today, driven twice and still no GPS picking up. Strange!

[Martin F]

Think you need to book an appointment with your dealer i'm afraid :(

[Zood90]

Indeed, went to see them briefly today and they were stumped, so to be booked in this week. Very weird!

[DJP]

Manually set position today, driven twice and still no GPS picking up. Strange!

Did you try holding down the power button for a couple of seconds to reboot the unit?

[Zood90]

The power button as in the ignition? I did not know that was a thing! Might try that tomorrow.

[DJP]

The power button as in the ignition? I did not know that was a thing! Might try that tomorrow.

No the volume button on the right hand side of the infotainment unit, but TBH if you've already had the dealer look at it I'm sure they will have tried it.

[Zood90]

Actually they didn't, said they'd never seen that before after toggling with the settings, will try this evening

Thanks for that!

[Zood90]

Dropped the car at the dealership, supposedly a simply lead out place, quick wash, car handed back, all is well!