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Posted

If it's out of warranty they don't have to do anything do they?

Posted

If it's out of warranty they don't have to do anything do they?

No they dont, but considering its significant wear - it simply can't be just wear and tear.

If they were clever, they'd just call it a day and sort it out - otherwise things can go to watchdog etc and Lexus definitely doesn't want that.

Posted

Latest - they will pay for seat but not labour. I have asked them to send to my local dealer where I will

collect and get it fitted by my son who is Lexus trained. They want £130 for fitting.

That was 4 days ago and have had no reply - although I am on holiday.

Let's see what they come back with.

  • 3 weeks later...
Posted

Hey Adam,

what was the outcome of this? I have also now noticed some wear in the exact same place on my seats, although not as bad, i have 31k miles on the CT.

Posted

They have agreed to change FOC. I did ask them to ship seat and I would collect and have it fitted elsewhere. They agreed to change.

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